Contact & Support
A real person reads every message. We aim to reply within one working day, and we will always tell you if something will take longer.
General support
Trouble signing in, a bug, a question about how something works, or feedback on the guides. Write to support@spicesbite.app. Telling us which page you were on and what you expected to happen usually saves a round trip.
Restaurants and listings
To claim a listing, correct opening hours or a menu, update photos, or ask for a listing to be removed, write to partners@spicesbite.app from an address associated with the business. We verify ownership before handing over control of a listing, so please say which restaurant and how you are connected to it.
Many listings start from public sources and are incomplete. Corrections from the people who actually run the kitchen are the fastest way to fix that, and they are always welcome.
Reporting a review
If a review is fake, paid for, or abusive, send us the link and tell us why. Our rules for reviews are in the Terms of Service. We do not remove reviews for being negative.
Privacy and your data
To see, correct, export or delete the data we hold about you, write to support@spicesbite.app. If you have an account you can do it yourself: export from your account data page and close the account from settings. The full picture is in the Privacy Policy.
Security
If you have found a vulnerability, please report it privately rather than publicly. Our security page explains how, and what you can expect from us in return.